Description
Axon is hiring an IT Support Technician V to serve as the senior-most individual contributor on its support track. The role handles high-complexity tickets, escalations, incidents, executive and VIP support, regional site operations, vendor transactions, M&A and new-hire onboarding, documentation, and mentorship of L3 and L4 support staff. It is onsite in the Boston office five days per week and requires at least five years of IT support or end-user computing experience, along with strong troubleshooting, ServiceNow, Okta, endpoint-management, and AV skills. The base pay range is $38.10–$52.96 USD per hour, with medical, dental, and vision plans and other benefits.
