Description
The role is a Telematikinfrastruktur-Support Specialist supporting tomedo® customers through a hotline, handling tickets, troubleshooting connectors, card terminals, and related applications, documenting findings, maintaining knowledge resources, and collaborating with technical teams. The position is based initially in Jena, with increasing independent work from home, and is available in full-time or part-time arrangements of at least 32 hours per week. Candidates should have strong German communication skills, technical affinity, customer-service orientation, documentation discipline, and preferably experience in healthcare, networking, or Telematikinfrastruktur; the employer seeks talent at junior through professional levels.
