Description
PTC is hiring an IT Systems Analyst to support enterprise business systems, particularly Salesforce CRM and related applications. The role involves maintaining and supporting business systems, responding to user requests, translating business processes into application workflows, and participating in QA, user acceptance testing, and system releases. The position requires 3–5 years of professional experience as a systems business analyst, knowledge of CRM systems and system integrations, business-process understanding, strong communication skills, and familiarity with Agile methodologies.
