Description
The IT Systems Manager will lead the operational performance, security, and stability of a behavioral health organization's enterprise technology infrastructure. Responsibilities include server and network administration, help desk leadership, ITIL-based service management, data backup and disaster recovery, cybersecurity and remote access, vendor and hardware evaluation, and stakeholder collaboration. The role is based on-site in San Juan, Puerto Rico, Monday through Friday, with potential for hybrid work after an initial performance review. It requires at least three years of relevant systems and network experience, help desk leadership experience, an associate degree or equivalent practical experience, and CompTIA A+ certification.
