Description
The IT Technical Analyst provides end-user technical support, service desk call and ticket troubleshooting, Windows and Microsoft 365 support, endpoint and security administration, network and peripheral troubleshooting, and user training across corporate and community locations. The role requires an on-call rotation, reports to the Senior Manager, IT Technical Services, and requires a two-year degree or equivalent education and experience plus 2–4 years of service desk or technical support experience. The estimated salary is $50,000–$62,000, with medical, dental, life insurance, disability, 401(k) matching, and paid parental leave benefits.
