Description
The IT Technical Analyst provides end-user technical support, service desk call and ticket troubleshooting, Windows and Microsoft 365 support, endpoint and security administration, network and peripheral troubleshooting, and user training. The role requires an on-call rotation, reports to the Senior Manager, IT Technical Services, and requires a two-year degree or equivalent education and experience plus 2–4 years of service desk or technical support experience. The estimated salary is $50,000–$62,000, with medical, dental, life insurance, disability, 401(k), and paid parental leave benefits.
