Summary from listing
The Technical Services Delivery Manager leads the day-to-day technical delivery of Infrastructure Platform, Connectivity, and End User Compute services. The role manages service delivery teams, projects, ITIL service-management capabilities, stakeholders, reporting, operational stability, service levels, and customer experience while supporting IT projects and change initiatives. It requires at least five years of experience managing service delivery teams and projects, experience with critical infrastructure and geographically diverse teams, and qualifications in IT-related tertiary education, ITIL, and project management.
