IT Technician at Amadeus Fire

Amadeus Fire is hiring an IT Technician in Berlin to serve as the first point of contact for IT requests, manage and monitor support cases in a ticketing system, document work steps, track service-level compliance, and coordinate complex requests with specialist departments. The role requires vocational IT training or a comparable qualification, ITIL knowledge, ticketing-system experience, Microsoft Office proficiency, Windows administration skills, and willingness to undergo an SÜ2 security screening. Benefits include an attractive salary, direct employment, 28 days of vacation, training opportunities, and individual onboarding.