Description
The employer is hiring an entry-level IT Technician to provide first-line support for IT help desk tickets, walk-ups, phone calls, and Microsoft Teams messages. The role troubleshoots hardware and software issues, supports Windows and Microsoft Teams, installs Ethernet cabling, assigns tickets, escalates unresolved issues, follows IT policies, participates in on-call rotation, and receives on-the-job training. Candidates need a high school diploma or GED, relevant IT certifications, less than 1–3 years of IT experience or equivalent higher education, and must live in or relocate to the Houston area. Medical, dental, vision, 401k, and optional life insurance benefits are listed.
