Description
Sonatype is hiring a Technical Support Engineer to debug and troubleshoot incidents involving its software supply chain products, reproduce defects, replicate customer environments, support product and engineering discussions, maintain knowledge-base and diagnostic tools, and respond to customer inquiries. The role requires at least three years of experience supporting complex enterprise software, Java and REST API knowledge, Linux, SQL, networking, scripting, cloud, application-server, and container experience, along with strong communication and problem-solving skills.
