Description
The Claims Adjuster will handle accident, medical, and travel insurance claims from initial information collection through coverage review, benefit calculation, payment approval, and customer communication. The role also involves improving claims operations, investigating and negotiating cases, and participating in digitalization and cross-departmental initiatives. Candidates need at least one year of administrative and customer service experience, strong communication skills, basic English proficiency, and intermediate Excel skills; prior insurance experience is not required, while financial institution or quality-improvement experience is preferred.
