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Junior Client Support Specialist at TMGM

Department: Broker Operations

Setup
On-site
Location
Moka, Moka
Type
Full-time
Level
entry
Posted

Description

TMGM is hiring a Junior Client Support Specialist to serve as the first point of contact for clients through live chat, email, and telephone. The role involves guiding clients on trading platforms and products, troubleshooting technical queries, collaborating with Compliance, Payments, and Technical Support teams, and maintaining accurate, efficient service. Candidates should have strong English communication, computer literacy, CRM experience, attention to detail, organizational skills, and a proactive customer-service mindset; prior live-chat support experience is advantageous but not essential. The position offers Monday-to-Friday hours from 9:00 AM to 5:30 PM, 22 days of annual leave, a monthly allowance, and group medical insurance.

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