Description
John Deere is hiring a Junior Cloud Support Engineer in Monterrey, Nuevo Leon, to support case triage and follow-up for customers on its Data & Cloud Platform. The role involves resolving issues, communicating with customers, updating documentation, and improving support processes through automation and AI agents. Candidates need two years of technical experience, English communication skills, proficiency in a modern programming language, API knowledge, and a bachelor’s degree in engineering, computer science, informatics, or an equivalent field.
