Description
Advanced Technology Leaders, Inc. is hiring a Junior Computer User Support Analyst to provide Tier 1 technical and customer support for the U.S. Small Business Administration’s loan processing and management systems, including the Unified Lending Platform. The role handles user issues, loan application triage, document verification, system navigation, and service requests for SBA staff, borrowers, and financial institutions. It is a fully remote position requiring a NACI clearance, a high school education, and 1–2 years of relevant IT help desk or customer support experience, with benefits including medical, dental, vision, retirement matching, training, and paid time off.
