Description
Satispay is hiring a Junior Customer Care Representative to provide empathetic, user-focused financial support through email, ticketing systems, direct messages, social media, and calls. The role involves ticketing and queue management, SOP execution, workflow resolution, team collaboration, and escalation of complex issues, with onboarding, training, and mentoring. The position offers a hybrid arrangement with three days per week in the office, private insurance, professional development, and a starting gross salary of €28,000 per annum.
