Description
Cargobase is hiring a full-time Junior Customer Excellence Associate to support the post-sales customer journey across onboarding, implementation, platform support, and customer engagement. The role involves assisting with customer configuration, data mapping, UAT, go-live preparation, usage monitoring, tier-1 support tickets, documentation, and customer relationship development under senior mentorship. Candidates should have 0–2 years of experience in customer support, onboarding, or implementation, with SaaS, logistics, freight forwarding, supply chain, or B2B platform experience preferred.
