Description
SuperCom is hiring a Junior Customer Success Manager for its electronic monitoring team at its corporate office in Miami, Florida. The role manages relationships with existing government and public-sector customers, supports adoption and onboarding, provides training and demonstrations, resolves customer issues, and identifies opportunities to expand products and services. The position requires 1–2 years of customer-facing experience, familiarity with government or public-sector customers and electronic monitoring, strong communication and organizational skills, CRM proficiency, and the ability to travel throughout the United States.
