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Junior Help Desk at Everience

Department: User support functionsSeniority in posting: entry

Language
Setup
On-site
Location
Milan, Lombardy
Type
Full-time, Other
Level
entry
Posted

Description

Everience is hiring a Help Desk Technician / IT Support to provide first-level technical support to users, manage service tickets, troubleshoot hardware and software issues, support Windows and macOS, Microsoft 365, Active Directory, and basic network configurations. The role requires an IT or computer science training path, brief IT experience, communication skills, English knowledge, and availability for 24-hour shifts, and is offered through a 36-month apprenticeship contract.

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