Description
iAM Compliant is recruiting a Junior IT Service Desk Apprentice to provide hands-on IT support for customers using its SaaS safety-management platform. The role involves troubleshooting technical issues, handling email, chat, and phone queries, supporting data uploads and Excel work, managing Single Sign-On and integrations, documenting issues, and collaborating with customer support and account management. It is a full-time, in-person apprenticeship at the Chester office for 15 months plus a four-month end-point assessment, with training, mentorship, and progression opportunities.
