Description
Arcadia is hiring a Junior IT Support Technician for a full-time, onsite night-shift role in Chennai, India. The position provides first-line support for macOS and Windows users, handles hardware and software troubleshooting, manages user access and onboarding/offboarding, owns Jira tickets, and supports both the Chennai office and global night-shift requests. The role requires 1–3 years of IT helpdesk or technical support experience, familiarity with macOS and Windows, access-management tools, and an interest in using AI tools. Benefits include medical insurance for one or five family members, a flexible benefit plan, and company-provided cab support for night-shift travel.
