Description
Kerv Connected Cloud is hiring a Level-1 Triage Network & Security Engineer for its Service Desk Operations team in London. The role starts immediately and follows a hybrid schedule with two to three days in the office, with occasional travel to Kerv sites. The engineer will triage network and security support tickets, provide first-line incident and service-request support, escalate issues according to SLAs, communicate with customers and third-party providers, contribute to change-request implementations, and maintain technical documentation. The position offers training, private medical insurance, a pension scheme, annual leave, and other employee benefits.
