Description
The Junior Operations Associate will support global service operations by assisting with onboarding and identity verification, monitoring internal service cases, identifying trends, collaborating with product, compliance, risk, and operations teams, and maintaining internal knowledge resources. The role requires Mandarin and English proficiency, analytical and interpersonal skills, independent problem-solving, and willingness to work a shifting schedule; prior experience in customer service operations, risk management, or related finance or crypto roles is advantageous.
