Description
The employer is hiring a Junior or Intermediate IT Support Engineer to provide general Tier 1/Tier 2 support for a global corporate environment. The role covers Windows and macOS device setup, Microsoft 365, VPN, Wi-Fi, access management, onboarding and offboarding, hardware and asset inventory, ticketing, basic network and office IT support, documentation, and operational follow-up. Candidates need 1–3 years of IT support experience, strong Windows laptop support, macOS experience, Microsoft 365 familiarity, troubleshooting skills, ticketing-system familiarity, and strong communication and customer-service abilities.
