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Junior Retention Specialist at Shiftmove

Setup
Remote, Hybrid
Location
Berlin
Type
Full-time
Level
Junior
Posted

Description

Shiftmove, a fast-growing B2B SaaS fleet management platform, is seeking a Junior Retention Specialist. This role focuses on protecting and recovering revenue by rescuing canceled contracts and proactively supporting Prosumer & Fleet customers. The specialist will handle customer winbacks and churn prevention, document insights in CRM systems, and collaborate on process optimization. Extensive training and coaching will enable rapid growth into an independent retention champion.

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