Description
1Nebula is hiring a Junior Software Support Engineer to support its cloud and technology expense management products and projects. The role manages L1 and L2 service desk tickets, triages defects, maintains the knowledge base, monitors service operations, escalates recurring issues, and handles incoming head office calls. It is an entry-level permanent position requiring a tertiary IT qualification, strong communication and teamwork skills, and proficiency with Microsoft Office tools; the role offers remote work, flexible hours, and professional development benefits.
