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Junior Support Analyst at Inbrands

Department: Tecnologia

Language
Setup
On-site
Location
Embu das Artes, São Paulo
Type
Full-time
Level
entry
Posted

Description

Inbrands is hiring a Junior Support Analyst to handle first-level technical support requests, resolve simple hardware, software, and network issues, record and track tickets, provide basic system and equipment support, install and configure programs and peripherals, escalate complex problems, and maintain IT assets. The role requires technical or higher education in Information Technology, Networks, or a related field, basic knowledge of user support and operating systems, familiarity with ticketing and remote support, and strong communication and problem-solving skills. Benefits include medical and dental insurance, life insurance, meal support, discounts, and other employee benefits.

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