Description
AutoForce is hiring a Support Analyst to provide fast and efficient customer support for its automotive technology platform. The role involves answering questions, resolving technical issues, managing demand tickets across Zendesk, Hubspot, email, and WhatsApp, testing solutions, improving customer service AI, analyzing performance data, communicating updates, and maintaining the Knowledge Base. The position is on-site in Natal, Rio Grande do Norte, Brazil, under CLT employment, and includes mobility, meal, wellness, therapy, gym, and other allowances.
