Description
The employer is hiring a Junior Support Technician to provide first-level IT support to users, manage tickets, install and configure computers and software, guide users, escalate incidents, support technology projects, and maintain IT asset records. The role requires technical high school completion or an undergraduate technology degree, N1 support experience, Microsoft 365 and Windows knowledge, and basic network, Active Directory, and ticketing knowledge. It is assigned to the Macáe D'Or unit, requires 100% on-site work, and follows a Monday–Thursday 08:00–18:00 and Friday 08:00–17:00 schedule.
