Description
Gallagher is hiring a Junior Technical Support Engineer for its UK-based Technical Support team in Warwick. The role provides initial technical support to Gallagher Security customers and channel partners, troubleshoots networking, device, software, and access control issues, documents resolutions in CRM and knowledge-base systems, and escalates complex issues to regional, product testing, and development teams. The position is intended for someone early in their technical support career, with IT networking, troubleshooting, communication, problem-solving, and access-control knowledge relevant to the role.
