Description
The Junior Technical Support Specialist provides technical support for Sensitech hardware, software, connectivity, and related technology solutions, including investigating and resolving customer issues, maintaining service levels, troubleshooting hardware and software, supporting installations and testing, coordinating escalations, managing technical service cases, contributing to process improvement and documentation, and assisting with product launches and validation activities. The role requires a bachelor’s degree, at least five years of technical support experience with direct customer contact, bilingual communication skills, strong analytical and problem-solving abilities, and hands-on electronic hardware troubleshooting experience. The stated pay range is €33,696.00 to €69,500.00.
