Description
TOPdesk is hiring a Technical Support Specialist to serve as the first point of contact for customers using its software. The role involves answering questions and resolving incidents through phone and tickets, with front-office and back-office shifts, and includes a structured training program. The position is based in Delft, with hybrid work possible, and requires an HBO or WO education, strong Dutch and English communication skills, analytical and customer-oriented abilities, and a proactive approach. IT affinity is preferred but not required.
