Description
DHL Express is hiring a full-time Key Account Desk Advisor in Diegem, Belgium, to serve as the primary contact for its largest customers. The role handles incoming calls, customer development and retention, shipment preparation, tracing requests, and commercial logistics solutions while providing fast and accurate feedback. Candidates need a secondary or bachelor’s degree, at least two years of customer service experience, a commercial and proactive mindset, strong organizational and customer-focused skills, and fluency in Dutch, French, and English. The position offers a temporary agency contract with an option for permanent employment, 38 hours per week, and a gross monthly salary of €3,278 plus additional benefits.
