Description
The Key Account Manager owns and grows a portfolio of approximately 70% established strategic or growth-potential customers and 30% new strategic prospects. The role manages client relationships, drives renewals, contract optimization, upsell and cross-sell, develops new accounts, maintains account plans and commercial pipelines, coordinates with internal teams, and reports account performance in the CRM. It requires at least three years of account management and technology-related sales experience, a record of achieving growth targets, strong negotiation and communication skills, analytical ability, and experience in fast-paced, client-focused environments.
