Key Account Manager at Vector

Location: Sandton, Gauteng
Posted: Mar 12, 2026

Description

The Key Account Manager will focus on managing and growing client relationships by retaining accounts, handling daily operations, expanding services, and driving profitability. This involves setting strategies, implementing KPIs, building strategic partnerships, developing new business opportunities, optimizing supply chains, and demonstrating strong self-management.

Required Skills

Relationship Management
Business Development
Supply Chain Efficiencies

Additional Information

Preferred Qualifications: Ability to set customer strategy.
Experience obtaining sign-off across the business on customer strategy.
Proficiency in implementing KPIs aligned with strategy.
Strong ability to review and monitor customer KPIs monthly.
Skill in identifying and pursuing collaborative partnership opportunities.
Capacity to manage internal business functions according to established KPIs.
Effective problem-solving skills for managing customer inquiries and issues.
Knowledge of market trends to identify growth opportunities within existing clients.
Ability to align business capabilities with client needs to propose suitable service solutions.
Experience guiding and negotiating commercial agreements.
Understanding of pricing strategies and implementation processes.
Collaborative approach to achieving supply chain efficiency through negotiations.
Building and maintaining strong relationships with customers regarding supply chain optimization.
Expertise in managing cost drivers like stock and SKU coverage.
Demonstrated self-management abilities in planning, prioritization, and continuous learning.
Commitment to upholding high-quality and productive work standards.

About Vector

Vector

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Vector’s logistics workflow platform connects shippers, carriers, and receivers to streamline operations. Its yard management system provides real-time tracking, digital check-in, dock assignments, yard moves, audits, and analytics. The platform digitizes paperwork, automates gate processes, and enables real-time yard orchestration. Its eBOL platform gives shippers and receivers instant access to documents. The careers page describes Vector as having a fast-growing team. Employees can be based anywhere in the US.