Key Holder at boottbarnext

Location: Ontario, Ohio

Description

Key Holders at Boot Barn are responsible for engaging with customers, creating an exceptional in-store experience, and providing leadership and support to store partners. They drive sales growth, contribute to team development, and assist with operational procedures. The role emphasizes fostering a service-oriented culture, mastering product knowledge, achieving sales targets, and maintaining merchandising standards.

Required Skills

selling
service expertise
product knowledge
visual merchandising presentation skills
point-of-sale proficiency

Additional Information

Preferred Qualifications: exceed overall expectations to build long-standing customer relationships.
Become an expert in our product categories; understand and communicate product knowledge (including features and benefits) to the customer.
Maintain and achieve measurable goals, including units per transaction (UPT), average dollar per transaction (ADT), item add-ons and customer information capture rates.
Be informed and understand current merchandise promotions and advertisements.
Maintain company-merchandising standards and assist in floor moves, display maintenance, merchandising, sales set up, and store housekeeping.
Assist with processing merchandise as well as monitoring and replenishing floor stock.
Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers.
Actively seek new ways to develop skills and improve metrics by partnering with the store leadership team.
Complete all opening and closing procedures to company standards and comply with the company's Time and Attendance policy and procedures.
Adhere to and enforce all local, federal and state laws in addition to Company policies, procedures, and practices.
Demonstrate high level of quality work, attendance and appearance.