Description
The Customer Service role supports zoological stores, veterinary clinics, breeders, and e-commerce customers through order fulfillment, delivery coordination, customer support, payment monitoring, business relationship management, and sales and marketing activities. The position also involves collaboration with sales, marketing, logistics, and international support teams, as well as business systems, bots, and process automation. Candidates should have B2B customer service experience, ERP/CRM or business-systems experience, strong communication and organizational skills, MS Office proficiency, and B2 English; a minimum secondary education is required. The employer offers permanent employment, a business bonus, holiday bonus, salary progression, medical and life insurance, and other benefits.
