Description
The Telesales Representative serves as the primary contact for DHL’s small trading accounts, handling sales and post-sales requirements through phone and direct mail. The role manages multi-channel customers, provides customer-oriented service, coordinates with the sales team, maintains vendor-client relationships, qualifies internal and external leads, assesses express-revenue potential, and maintains customer records. Requirements include good English communication, Mandarin Chinese as an advantage, computer and telephone skills, database skills, and a bachelor’s degree or equivalent.
