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Knowledge Base Analyst at Cashea

Department: Operaciones

Language
Setup
Hybrid
Location
Caracas, Capital District
Type
Full-time
Level
not_specified
Posted

Description

Cashea is hiring a Knowledge Base Writer to maintain and improve its internal and external knowledge base. The role involves writing and structuring articles, coordinating with business experts, auditing content, identifying documentation gaps, and improving documentation systems. Candidates should have experience in documentation, support, UX writing, technical content, or similar areas, strong Spanish writing skills, familiarity with content management tools, and knowledge of UX writing or technical writing. The position also requires interest in learning from product, support, operations, and technology teams.

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