Trust, a digitally-native bank in Singapore, is looking for a proactive Knowledge Management Specialist to join their Customer Care team. The specialist will manage and enhance the centralized knowledge repository, develop training materials, and drive process improvements through data analysis. This role involves collaborating with stakeholders to optimize workflows, improve customer experience, and support strategic initiatives aimed at fostering a customer-centric culture.
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Trust Bank Singapore is a digital bank backed by Standard Chartered and FairPrice Group. Learn more about the banking and finance products we provide today.