Description
CGM is hiring a Knowledge Management Manager to own the quality and scalability of its operational knowledge base, manage the knowledge-management system, define binding processes for knowledge creation and maintenance, convert resolved support cases into reusable standards, introduce new ways of working, and drive measurable reuse, resolution, quality, and time-to-knowledge targets. The role requires several years of experience in knowledge management, content quality, or a comparable area, along with experience building knowledge systems or content platforms. The position offers a hybrid arrangement with two days from home and three days on-site, with offices in Koblenz.
