Description
Instacart is hiring a Knowledge Program Manager to support the planning, coordination, and execution of knowledge and learning programs across its Customer Experience organization. The role manages timelines, milestones, Jira intake boards, sprint tracking, launch calendars, stakeholder communications, request triage, dependencies, risks, program communications, and data-driven program health reports. Candidates need 2–4 years of experience in program management, project management, learning and development, knowledge management, or a related field, along with cross-functional coordination, organizational, communication, project-tracking, and AI-tool experience. The role is remote, with base pay ranging from $79,000 to $100,000 USD depending on the candidate’s permanent work location.
