Description
Binance is hiring a Customer Support Specialist to provide client-facing support for its cryptocurrency exchange, handling onboarding enquiries, KYC/KYB due diligence, ticketing and live-chat support, risk and AML flag reviews, and escalation of compliance issues. The role requires at least three years of related experience, proficiency in compliance applications and risk assessments, strong English and Japanese fluency, and the ability to work under pressure. The position offers a work-from-home arrangement that may vary by business team.
