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L1 IT Customer Support with German and English at Everience

Department: User support functionsSeniority in posting: entry

Language
Setup
Remote
Location
Timișoara
Type
Full-time
Level
entry
Posted

Description

Everience is hiring an IT Support Specialist to provide telephone, email, and chat-based IT solutions, troubleshoot office, Windows, Outlook, internet, application, and hardware issues, resolve customer and support issues, manage backlogs, meet performance indicators, and escalate complex problems. The role requires fluent German and English, customer service and multitasking skills, shift availability, and offers a permanent contract, competitive salary, performance bonus, training, medical coverage, and other benefits.

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