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L1-L2 Service Desk Engineer at Growe

Department: HQ Tech

Setup
Remote
Level
entry
Posted

Description

Growe is seeking an IT Support Specialist to provide L1–L2 technical support in a corporate environment. The role covers end-user device support, Windows and macOS administration, hardware and software troubleshooting, system maintenance, ticket handling, endpoint security, Active Directory, SCCM, VPN, and escalation to senior teams. Candidates need 1–3 years of IT support experience, enterprise device support, strong Windows and macOS knowledge, infrastructure familiarity, ticketing experience, and fluent English.

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