Provide Level 2.5 production support for Investment Management (IM) platforms, managing incident response, troubleshooting, and resolution within defined Service Level Agreements (SLAs). This role involves supporting integrations with various financial systems such as Aladdin, SimCorp, Calypso, and FactSet, monitoring system stability, performance, and data flow, and working with API integrations and data pipelines. The engineer will participate in a 24x7 on-call support rotation.
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