Description
Quadient is hiring a Technical Support Engineer in Paris to serve as the technical reference for e-Invoicing and document management solutions. The role handles Level 2/3 incidents, analyzes APIs, integrations, data flows, and event logs, supports Level 1 teams, collaborates with Development, Product, and Customer Success, participates in ERP and other integration projects, maintains technical documentation, and helps resolve recurring issues. The position requires experience in Level 2/3 technical support, application support, or SaaS environments, along with knowledge of APIs, SQL, relational databases, XML, JSON, and e-invoicing standards. It offers a hybrid work model combining office and telework.
