Ericsson is hiring an L2 Operations Engineer to provide 24/7 production support for the NetCracker BSS suite, including assurance, incident and problem management, system administration, billing operations, performance troubleshooting, releases, and customer-facing escalation. The role requires 4–8+ years of BSS/OSS technical support experience, strong NetCracker domain knowledge, Unix/Linux administration, scripting, SQL, and customer communication skills.
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Ericsson offers automation and AI for service providers.