Description
eClerx is hiring a full-time L2 Support & API Specialist in Dallas, United States, with an on-site five-day office schedule. The role investigates and resolves complex technical issues for clients, internal stakeholders, and engineering teams; escalates L1 support issues; debugs Java and Python code; works with API integrations and UI basics; creates documentation and code snippets; and automates recurring support issues. Candidates should have 3 to 5 years of relevant experience, strong client-facing communication skills, and the ability to build and automate support solutions.
