Description
Valtech is hiring a full-time L2 Support specialist in Bengaluru to provide functional support for e-commerce and related systems. The role handles ticket management, monitoring, reporting, recoveries, SLA prioritization, and incident resolution, with a focus on SFB2C, order management, ITIL processes, end-to-end e-commerce workflows, and support tools including Service Now, Dynatrace, Grafana, Kibana, Open Search, and Mulesoft. The position requires at least four years of experience and offers hybrid work options depending on the country.
