Description
The role focuses on executing internal projects to improve IP network operations, developing and maintaining troubleshooting and monitoring tools, automating repetitive tasks, and supporting IP network Operations and Maintenance. It includes incident handling, root-cause analysis, technical validations, platform integrations, documentation, reporting, and collaboration with engineering, IT, development, and vendor teams. The position requires a bachelor's degree in a relevant field, 2–4 years of experience in IP network support, technical projects, automation, or operational tools, rotating-shift availability, and on-call coverage.
